HMT Solutions 360 Monitoring

Family tree, heritage and family records platform

Mawroothmawrooth.hmtsolutions.sa Go to Makhzon console All platforms

REAL DATA ONLY · services with no reading yet stay blank

NOC sign in Runbooks Coverage map 24h replay Live data settings

Real data only

Focus Mode

tick 1 · Last 1h

Real data onlyIncident scenarios, generated logs and invented readings are switched off. Turn "Real data only" off to use the demo simulator again.

Healthy (measured)

Warning (measured)

Critical (measured)

Open real alerts

Awaiting first reading

Real monitoring — Mawrooth uptime, signals & dependency checks

0 open

LIVE DATA — real HTTP checkslast run —

Monitored platforms

No platform checked yet — press “Run checks now”.

External dependencies used by this platform

Internal service signals

last sample —

No internal signals configured yet.

Operator workflow — real alerts

0 awaiting acknowledgement · 0 in progress · 0 resolved

Nothing in the queue — every monitored service answered inside its thresholds.

Mawrooth business services (55)

Access & Identity

Family Tree

Documents & AI Import

DNA & Matching

Media & Video

Search & Discovery

Collaboration & Sharing

Notifications & Messaging

Subscriptions & Payments

Invoicing & Tax Compliance

Support & Community

Content & Localization

Compliance & Privacy

Operations & Observability

Demo flows (end-to-end presets)

Scenario recorder & replay

0 saved

Record the live simulation tick by tick — metric values, component health, business-service health, KPIs and alerts — then replay the scenario step by step for training and post-incident walkthroughs. Recordings are stored in this browser only.

Saved scenarios (0)

No recordings yet. Trigger an incident, start recording, then stop after a few ticks.

Service topology — Business → Technical → Data stores → Dependencies

PlannedAI Translation

Business service1

AI Translation

Content & Localization

bs-ai-translation

Technical services2

Data stores3

table translation_ai_runs

table translation_ai_suggestions

table message_translations

External dependencies2

Lovable AI Gateway

Document extraction, translation and hint generation models

OpenAI API

Secondary model provider for extraction and analysis

Click a technical service to open its full monitoring definition and runbook. Scroll horizontally on narrow screens.

SLO / SLA — AI Translation

0 of 55 services breaching

SilverAI TranslationSIMULATED

99.5% monthly availability · business hours support

Availability target

99.5%

Measured (24h)

no live data

Error budget used

—

Respond within

30 min

Resolve within

240 min

Degraded for

—

Alert rules: an incident opens when degradation lasts longer than this tier allows, or whenever 24h availability falls under 99.5%.

Business service	Tier	Target	24h	Budget	Incident
Sign In & Verification	Platinum	99.95%	—	—	none
Profiles & User Settings	Platinum	99.95%	—	—	none
Account Security & Sessions	Platinum	99.95%	—	—	none
Family Tree Builder	Platinum	99.95%	—	—	none
Plans & Subscriptions	Platinum	99.95%	—	—	none
Card Payments	Platinum	99.95%	—	—	none
App Store Purchases	Platinum	99.95%	—	—	none
Renewals & Winback	Platinum	99.95%	—	—	none
Refunds & Disputes	Platinum	99.95%	—	—	none
Discounts & Offers	Platinum	99.95%	—	—	none
Payment Reconciliation	Platinum	99.95%	—	—	none
Invoices & Receipts	Platinum	99.95%	—	—	none
Invoice Compliance Checks	Platinum	99.95%	—	—	none
VAT Returns & Filing	Platinum	99.95%	—	—	none
Privacy Rules & Consent	Platinum	99.95%	—	—	none
Compliance Evidence & Exports	Platinum	99.95%	—	—	none
Retention & Purge	Platinum	99.95%	—	—	none
Account Deletion	Platinum	99.95%	—	—	none
Security Monitoring	Platinum	99.95%	—	—	none
Person Profiles & Life Chapters	Gold	99.9%	—	—	none
Marriages & Family Branches	Gold	99.9%	—	—	none
Tree Layout & Viewing	Gold	99.9%	—	—	none
Tree Invitations & Members	Gold	99.9%	—	—	none
Tree Archiving & Deletion	Gold	99.9%	—	—	none
AI Document Import	Gold	99.9%	—	—	none
Import Review & Corrections	Gold	99.9%	—	—	none
DNA Results	Gold	99.9%	—	—	none
Smart Hints & Suggestions	Gold	99.9%	—	—	none
Photos & Media Library	Gold	99.9%	—	—	none
Family Videos	Silver	99.5%	—	—	none
Historical Search	Silver	99.5%	—	—	none
Public Seerah Pages	Silver	99.5%	—	—	none
Person Sharing & Permissions	Silver	99.5%	—	—	none
Shared Person Sync	Silver	99.5%	—	—	none
Viewer Access & Egress	Silver	99.5%	—	—	none
Reports, Blocks & Moderation	Silver	99.5%	—	—	none
In-App Notifications	Silver	99.5%	—	—	none
Email Notifications	Silver	99.5%	—	—	none
Push Notifications	Silver	99.5%	—	—	none
Digests & Reminders	Silver	99.5%	—	—	none
Support Tickets	Silver	99.5%	—	—	none
Support SLA & Quality	Silver	99.5%	—	—	none
Wedding Announcements	Silver	99.5%	—	—	none
Tribal Legacy & Stories	Silver	99.5%	—	—	none
Milestones & Congratulations	Silver	99.5%	—	—	none
App Reviews	Silver	99.5%	—	—	none
Arabic / English Experience	Silver	99.5%	—	—	none
AI Translation	Silver	99.5%	—	—	none
Scheduled Jobs	Silver	99.5%	—	—	none
Webhook Intake	Silver	99.5%	—	—	none
Incidents & Correlation	Silver	99.5%	—	—	none
Infrastructure Metrics	Silver	99.5%	—	—	none
Admin Console	Silver	99.5%	—	—	none
Voice Recordings	Bronze	99%	—	—	none
Announcements	Bronze	99%	—	—	none

Technical components & metrics (2)

Traffic / data path

1Operator request enters over HTTPS via Lovable Cloud Runtime (DNS + TLS)
2AI Translation Runs processes the request (monitored by Translation run monitor)
3AI Model Gateway Client processes the request (monitored by Model call monitor)
4Reads / writes persisted to translation_ai_runs, translation_ai_suggestions, message_translations
5External calls issued to Lovable AI Gateway, OpenAI API
6Response rendered to the operator; metrics + audit trail emitted

Blast radius — other business services sharing degraded components

2 impacted

Degraded on this path: AI Translation Runs, AI Model Gateway Client

Dependency status

Lovable AI GatewayOpenAI API

External dependency results come from the real probes in the monitoring panel above.

Generated alerts, logs and local acknowledgements

Hidden while "Real data only" is on — these were produced by the demo simulator. The real alerts, operator actions and audit trail are in the monitoring panel above, and the last 24 hours of stored readings are on the 24h replay screen.

Legend Healthy — below warning threshold Warning — threshold breached Critical — critical threshold breached Planned dependency — excluded from health

This console covers Mawrooth only (mawrooth.hmtsolutions.sa). Real data only is on: every number shown here was measured server-side and stored in the database. Services with no reading yet are blank and tagged WAITING until their platform starts reporting. Planned dependencies (NearPay / Geidea / stc SoftPOS, Logistics / Shipping Provider, WhatsApp Business Provider) are labelled and excluded from current health calculations.