HMT Solutions 360 Monitoring

Inventory, POS, B2B marketplace and compliance platform

Makhzon 360makhzon.hmtsolutions.sa Go to Mawrooth console All platforms

REAL DATA ONLY · services with no reading yet stay blank

NOC sign in Runbooks Coverage map 24h replay Live data settings

Real data only

Focus Mode

tick 1 · Last 1h

Real data onlyIncident scenarios, generated logs and invented readings are switched off. Turn "Real data only" off to use the demo simulator again.

Healthy (measured)

Warning (measured)

Critical (measured)

Open real alerts

Awaiting first reading

Real monitoring — Makhzon 360 uptime, signals & dependency checks

0 open

LIVE DATA — real HTTP checkslast run —

Monitored platforms

No platform checked yet — press “Run checks now”.

External dependencies used by this platform

Internal service signals

last sample —

No internal signals configured yet.

Operator workflow — real alerts

0 awaiting acknowledgement · 0 in progress · 0 resolved

Nothing in the queue — every monitored service answered inside its thresholds.

Makhzon business services (77)

Platform & Identity

Inventory & Product

Sales & POS

Customers & Credit

CRM & Loyalty

Procurement & Supplier

B2B Marketplace

Rental

Finance & Accounting

Compliance

External Integration

SaaS & Platform Finance

Support & Notification

Operations & Observability

Experience

Platform Administration

Demo flows (end-to-end presets)

Scenario recorder & replay

0 saved

Record the live simulation tick by tick — metric values, component health, business-service health, KPIs and alerts — then replay the scenario step by step for training and post-incident walkthroughs. Recordings are stored in this browser only.

Saved scenarios (0)

No recordings yet. Trigger an incident, start recording, then stop after a few ticks.

Service topology — Business → Technical → Data stores → Dependencies

PlannedStore Alerts

Business service1

Store Alerts

Operations & Observability

bs-store-alerts

Technical services3

Data stores2

table alerts

table service_operational_alerts

External dependencies2

Supabase PostgreSQL / APIs / Realtime

Primary data plane, RPC and realtime channels

Lovable Cloud Runtime / Internet / DNS-TLS

Edge runtime, DNS resolution and TLS termination

Click a technical service to open its full monitoring definition and runbook. Scroll horizontally on narrow screens.

SLO / SLA — Store Alerts

0 of 77 services breaching

SilverStore AlertsSIMULATED

99.5% monthly availability · business hours support

Availability target

99.5%

Measured (24h)

no live data

Error budget used

—

Respond within

30 min

Resolve within

240 min

Degraded for

—

Alert rules: an incident opens when degradation lasts longer than this tier allows, or whenever 24h availability falls under 99.5%.

Business service	Tier	Target	24h	Budget	Incident
Identity & Login	Platinum	99.95%	—	—	none
Store / Tenant Management	Platinum	99.95%	—	—	none
Inventory Ledger	Platinum	99.95%	—	—	none
Sales / POS	Platinum	99.95%	—	—	none
Sales Invoicing	Platinum	99.95%	—	—	none
Sales Returns / Reversals	Platinum	99.95%	—	—	none
VAT Management	Platinum	99.95%	—	—	none
ZATCA E-Invoicing	Platinum	99.95%	—	—	none
Inventory Synchronization	Platinum	99.95%	—	—	none
E-Commerce Order Import	Platinum	99.95%	—	—	none
Multi-Store / Group Management	Gold	99.9%	—	—	none
Branch / Location Management	Gold	99.9%	—	—	none
Staff Management	Gold	99.9%	—	—	none
Roles & Permissions	Gold	99.9%	—	—	none
Product Catalog	Gold	99.9%	—	—	none
Units & Packs	Gold	99.9%	—	—	none
Variants	Gold	99.9%	—	—	none
Batch Management	Gold	99.9%	—	—	none
Serial Number Management	Gold	99.9%	—	—	none
Barcode Operations	Gold	99.9%	—	—	none
Warehouse Inventory	Gold	99.9%	—	—	none
Stock Transfer	Gold	99.9%	—	—	none
Stocktake & Adjustment	Gold	99.9%	—	—	none
Customer Management	Gold	99.9%	—	—	none
Customer Credit	Gold	99.9%	—	—	none
Collections	Gold	99.9%	—	—	none
Debt Aging	Gold	99.9%	—	—	none
Collection Follow-Up	Gold	99.9%	—	—	none
Expense Management	Gold	99.9%	—	—	none
General Ledger Accounting	Gold	99.9%	—	—	none
Cost Centers	Gold	99.9%	—	—	none
Profitability	Gold	99.9%	—	—	none
Financial Reporting	Gold	99.9%	—	—	none
E-Commerce Integration	Gold	99.9%	—	—	none
Developer API	Gold	99.9%	—	—	none
Webhooks	Gold	99.9%	—	—	none
Subscription Management	Gold	99.9%	—	—	none
Subscription Payment	Gold	99.9%	—	—	none
Platform Billing	Gold	99.9%	—	—	none
Platform Reconciliation	Gold	99.9%	—	—	none
Accounting Posting Guard	Gold	99.9%	—	—	none
Arabic / English Experience	Gold	99.9%	—	—	none
PWA / Offline Operations	Gold	99.9%	—	—	none
Low-Stock Alerts	Silver	99.5%	—	—	none
CRM	Silver	99.5%	—	—	none
Loyalty	Silver	99.5%	—	—	none
Promotions	Silver	99.5%	—	—	none
Supplier Management	Silver	99.5%	—	—	none
Purchase Orders	Silver	99.5%	—	—	none
Purchasing	Silver	99.5%	—	—	none
Purchase Returns	Silver	99.5%	—	—	none
Supplier Account	Silver	99.5%	—	—	none
Supplier Payments	Silver	99.5%	—	—	none
Supplier Governance	Silver	99.5%	—	—	none
B2B Supplier Directory	Silver	99.5%	—	—	none
Wholesale Catalog	Silver	99.5%	—	—	none
B2B Order Management	Silver	99.5%	—	—	none
B2B Negotiation	Silver	99.5%	—	—	none
B2B Transaction Conversion	Silver	99.5%	—	—	none
B2B Receiving	Silver	99.5%	—	—	none
Marketplace Commission	Silver	99.5%	—	—	none
Trade Relationship Management	Silver	99.5%	—	—	none
Supplier Sales	Silver	99.5%	—	—	none
Rental Management	Silver	99.5%	—	—	none
Email Notification	Silver	99.5%	—	—	none
Push Notification	Silver	99.5%	—	—	none
Support / Helpdesk	Silver	99.5%	—	—	none
Support SLA & Quality	Silver	99.5%	—	—	none
Audit & Compliance	Silver	99.5%	—	—	none
Monitoring & Diagnostics	Silver	99.5%	—	—	none
Search	Silver	99.5%	—	—	none
Store Alerts	Silver	99.5%	—	—	none
Data Imports	Silver	99.5%	—	—	none
SMS Messaging	Silver	99.5%	—	—	none
Rental Contract Signing	Silver	99.5%	—	—	none
Reporting & Analytics	Silver	99.5%	—	—	none
Platform Administration	Bronze	99%	—	—	none

Technical components & metrics (3)

Traffic / data path

1Operator request enters over HTTPS via Lovable Cloud Runtime (DNS + TLS)
2Store Alert Service processes the request (monitored by Alert intake monitor)
3Error & Health Monitoring processes the request (monitored by Error intake monitor)
4Supabase PostgreSQL Data Layer processes the request (monitored by Database health monitor)
5Reads / writes persisted to alerts, service_operational_alerts
6External calls issued to Supabase PostgreSQL / APIs / Realtime, Lovable Cloud Runtime / Internet / DNS-TLS
7Response rendered to the operator; metrics + audit trail emitted

Blast radius — other business services sharing degraded components

61 impacted

Degraded on this path: Store Alert Service, Error & Health Monitoring, Supabase PostgreSQL Data Layer

Dependency status

Supabase PostgreSQL / APIs / RealtimeLovable Cloud Runtime / Internet / DNS-TLS

External dependency results come from the real probes in the monitoring panel above.

Generated alerts, logs and local acknowledgements

Hidden while "Real data only" is on — these were produced by the demo simulator. The real alerts, operator actions and audit trail are in the monitoring panel above, and the last 24 hours of stored readings are on the 24h replay screen.

Legend Healthy — below warning threshold Warning — threshold breached Critical — critical threshold breached Planned dependency — excluded from health

This console covers Makhzon 360 only (makhzon.hmtsolutions.sa). Real data only is on: every number shown here was measured server-side and stored in the database. Services with no reading yet are blank and tagged WAITING until their platform starts reporting. Planned dependencies (NearPay / Geidea / stc SoftPOS, Logistics / Shipping Provider, WhatsApp Business Provider) are labelled and excluded from current health calculations.